Triple Whale App is down

Incident Report for Triple Whale

Resolved

This incident has been resolved.
Posted Feb 07, 2025 - 17:09 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 07, 2025 - 17:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 07, 2025 - 16:51 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 07, 2025 - 16:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 07, 2025 - 15:50 UTC

Investigating

The team is investigating the issue
Posted Feb 07, 2025 - 14:53 UTC
This incident affected: Triple Pixel (Pixel, Attribution, CDP) and All App Systems, Summary, Moby (AI Chat) & Agents, Post-Purchase Survey.