All Systems Operational

About This Site

This is where you can see updates regarding status of the Triple Whale App & Services.

Pixel ? Operational
90 days ago
99.98 % uptime
Today
Attribution Operational
90 days ago
99.99 % uptime
Today
Summary Operational
90 days ago
99.79 % uptime
Today
Moby (AI Chat) Operational
90 days ago
99.98 % uptime
Today
Post-Purchase Survey Operational
90 days ago
100.0 % uptime
Today
Forecasting Operational
90 days ago
100.0 % uptime
Today
CDP Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
Cloudflare CDN/Cache Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Kubernetes Engine Operational
All App Systems ? Operational
90 days ago
99.99 % uptime
Today
ClickHouse Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 2, 2024

No incidents reported today.

Nov 1, 2024
Resolved - Template Reports on the 3.0 dashboard failed to load (Custom reports and standard pages were unaffected). A fix was deployed and the issue is now resolved.
Nov 1, 08:30 UTC
Oct 31, 2024

No incidents reported.

Oct 30, 2024
Resolved - This incident has been resolved.
Oct 30, 01:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 30, 01:47 UTC
Investigating - Total Impact section on the Pixel page is currently loading slower than expected. Our team is aware of the issue, and we're actively investigating the issue. You can expect improvements shortly, and we'll update you once everything is back to normal.
Oct 30, 01:31 UTC
Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024
Resolved - The fix has been applied successfully. App services are fully restored.
Oct 24, 18:14 UTC
Investigating - app.triplewhale.com is currently unavailable. We have identified the issue and are applying the fix. We expect services to be available again very soon.
Oct 24, 18:07 UTC
Resolved - The fix has been applied successfully. Summary, PIxel Page, and Moby are now fully operational.
Oct 24, 17:47 UTC
Monitoring - A fix has been applied and we are monitoring the results
Oct 24, 17:37 UTC
Investigating - We are investigating an issue with significantly increased load times for the Summary Page, Pixel Page, and Moby.
Oct 24, 17:19 UTC
Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.