Degraded Pixel Event Ingestion

Incident Report for Triple Whale

Resolved

Status: Resolved
Date: June 24, 2026
Start Time: ~14:14 UTC
End Time: ~14:29 UTC
Duration: ~15 minutes

Triple Whale experienced a degradation in pixel event ingestion resulting in approximately 50% of pixel events not being processed for roughly 15 minutes.

* Approximately 50% reduction in incoming pixel events during the incident window.
* Affected all pixel event types, including:
* Page Views
* Add to Cart (ATC)
* Purchases
* Other tracked pixel events
* Events lost during this period cannot be backfilled.

Posted Jun 24, 2026 - 13:00 UTC