Summary Page and Pixel page metrics not loading

Incident Report for Triple Whale

Resolved

Between the hours of 9:08 AM EST - 9:25 AM EST, the Triple Whale app (Summary Page, Pixel Pages, and all other app data) experienced slow loading speeds resulting in no data loading within the app. The development team was made aware of these loading issues and was able to resolve the issue. The app is now fully caught up on speed, no data was lost during this time, and we are continuing to monitor the resolution.

Posted Mar 18, 2025 - 13:00 UTC