All Systems Operational

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This is where you can see updates regarding status of the Triple Whale App & Services.

Uptime over the past 90 days. View historical uptime.
Pixel ? Operational
90 days ago
99.96 % uptime
Today
Attribution Operational
90 days ago
99.98 % uptime
Today
Summary Operational
90 days ago
99.78 % uptime
Today
Moby (AI Chat) Operational
90 days ago
99.98 % uptime
Today
Post-Purchase Survey Operational
90 days ago
100.0 % uptime
Today
Forecasting Operational
90 days ago
100.0 % uptime
Today
CDP Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
Cloudflare CDN/Cache Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Kubernetes Engine Operational
All App Systems ? Operational
90 days ago
99.99 % uptime
Today
ClickHouse Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Shopify Data Delay
Resolved - This incident has been resolved.
Nov 13, 21:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 20:42 UTC
Identified - The issue has been identified and we are working to implement a resolution.
Nov 13, 19:42 UTC
Investigating - We are currently investigating an issue with Shopify data being delayed. The delay seems to be impacting data updating for the last hour or more.
Nov 13, 19:41 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
Triple Whale App is down
Resolved - A bug in the Triple Whale app caused an outage for roughly a 1 hour period. The issue was identified and a fix was applied shortly thereafter.
Nov 10, 14:00 UTC
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Pixel data is not loading
Resolved - A fix has been applied and the issue is now resolved.
Nov 7, 15:07 UTC
Investigating - We are investigating an issue with Pixel data not loading.
Nov 7, 14:55 UTC
Nov 6, 2024

No incidents reported.

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