Web Analytics Data Delay
Investigating - We’re aware that some accounts may be experiencing delays in Web Analytics data on the Summary Page. Our team is actively investigating and working to resolve the issue.
May 21, 2025 - 02:07 UTC

About This Site

This is where you can see updates regarding status of the Triple Whale App & Services.

Uptime over the past 90 days. View historical uptime.
All App Systems ? Operational
90 days ago
99.97 % uptime
Today
Triple Pixel Operational
90 days ago
99.97 % uptime
Today
Pixel ? Operational
90 days ago
99.97 % uptime
Today
Attribution Operational
90 days ago
99.97 % uptime
Today
CDP Operational
90 days ago
99.97 % uptime
Today
Summary Degraded Performance
90 days ago
99.97 % uptime
Today
Moby (AI Chat) & Agents Operational
90 days ago
99.98 % uptime
Today
Post-Purchase Survey Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
Cloudflare CDN/Cache Operational
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Kubernetes Engine Operational
ClickHouse Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 21, 2025

Unresolved incident: Web Analytics Data Delay.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
Summary Page Latency
Resolved - At 7:21 AM EST, we observed elevated latency with Summary Page metrics, with some requests taking significantly longer than expected. The issue was identified and resolved within 15 minutes.
May 13, 11:00 UTC
Summary Page Latency
Resolved - At 6:11 AM EST, we observed elevated latency, with some requests taking significantly longer than expected. The issue was identified and resolved within 13 minutes.
May 13, 10:00 UTC
Meta Data Delay ±1Hr
Resolved - ±1h delay in Facebook API delay this morning (around 3:19 AM EST), which may have temporarily impacted real-time accuracy. This has since been resolved and the connection is back to normal.
May 13, 07:00 UTC
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

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